FAQ

Most frequent questions and answers

Sorry for any troubles with the site. First and foremost, please check your spam folder for the password reset email.  If you still have trouble, send an email to [email protected] with your username and email address, titled PASSWORD RESET and I will reply with a temp password.

Because we have given freedom to anyone, and by anyone, I mean people trying to sell prescription drugs and give your computer viruses, we have to implement a spam system.  It is possible that your comments/posts are being recognized as spam.  I am very sorry, and do my best to look through spammed comments for those that are legit – but sometimes it takes me a day or two.

If the intent of posting your article on our website is to include links to your product or website, it will be considered spam and promptly removed.  

We accept most major credit cards including Visa, Mastercard, Discover, American Express, Apple Pay and Google Pay.

Through the Comfort DIY website, you can easily and instantly obtain and use your purchased files just after completing the payment process.

In order for you to access zip files you must first download WinRAR. Then after you have downloaded the file, that we have sent you, extract it using WinRAR to any folder the you desire. If you are still having problems, then contact us on skype.

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